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Save time and make the most of our long-term experience in customer service by outsourcing order processing to our specialists. We respond to the needs of each client, regardless of the industry and order volume. We will complete and prepare your order for distribution and deliver it to your customers.

Fulfilment by Quad/Graphics

  • Comprehensive services and professional solutions for e-commerce, e-bookstore and publishing houses (subscriptions).
  • Optimization of the time and cost of the order processing operations.
  • Competitive prices for order processing.

Service details

  • Hotline and customer support management.
  • Monitoring of payments, issuing pro-forma and VAT invoices.
  • Reporting (VAT sales registry, number of orders, dispatches, received calls etc.).
  • Goods packaging and customizing, preparing packages for shipment.
  • Support for inventory and archive management.
  • Support of promotional campaigns.
  • Integration with external systems, including SAP, Perdix.
  • Shipping materials and products printed not only by Quad Graphics.

Did you know?

5 thous.

Our warehouse of 4,000 m2 is currently holding over five thousand items and packages leave Quad/Graphics minimum twice a day every working day.

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Mailing services

We support clients in optimizing the cost of order shipping and we make sure your subscriptions and marketing materials reach your audience on time.

See more See more - Mailing services

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